Safety & Security

Be Prepared

Safety & emergency preparedness

For life-safety emergencies, dial 911 first. The Main Gate at 858-759-7208 can direct emergency vehicles within the community once help is on the way.

Fire Safety

Community Fire Safety Plan

Wildfire awareness, evacuation guidance, and a residents' go-bag checklist. Reviewed for The Bridges with RSF Fire District resources.

Open plan Reference

The Bridges Emergency Manual

Resident-facing reference for emergency preparedness, evacuation, and community contact procedures (PDF).

Download PDF Maps

RSF Evacuation Routes

Consolidated evacuation route maps for Rancho Santa Fe and surrounding communities (PDF).

Download PDF Sign-Up

Emergency Notification Service

Register your cell phone and email through the Walters Management portal to receive association alerts and reverse robo-calls — including evacuation notices.

Register Sign-Up

OneCall Notifications

Email the onsite office to enroll in the community's OneCall notification system for time-sensitive messages.

Email to enroll Awareness

Wildlife & Crime Notices

Standing community advisories — coyote and bobcat sightings, Sheriff's burglary-prevention guidance, and general safety reminders.

View notices

If you must evacuate: Do not wait for a phone call. Follow Sheriff and Fire Department direction immediately. Notify the Main Gate when safe to do so so guards can direct emergency vehicles.

Hours of Operation

Gates & patrols

Main Gate

Primary point of entry for members, homeowners, guests, deliveries, and authorized vendors.

Staffed: Every day
Hours: 24 hours a day
Phone: 858-759-7208

Community Patrols

Roving guard officers across the community.

Staffed: Every day
Weekdays: 14 hours a day (5 PM – 7 AM)
Weekends & Holidays: 24 hours a day

West Construction Gate

Located on Avenida Del Duque. Reserved for Bridges Club contractors and subcontractors, building contractors and their subcontractors, deliveries to construction sites, authorized mobile catering, and refuse management.

Staffed: Monday – Friday
Hours: 8 AM – 5 PM (closed Saturdays, Sundays, and designated holidays)

Homeowners may utilize this access at their own risk due to construction conditions.

Northeast / Tennis & Recreation Centre Gate

Automated entrance controlled remotely by the Main Gate via voice and camera.

Staffed: Not staffed
Access: 24 hours, controlled by the Main Gate

No access to the Tennis and Recreation Centre is permitted from Via De Las Flores or Suerte Del Este. Exit must be made through the main entrance.

Guard Program

Visitor & delivery procedures

A summary of the community's published Guard Program (last updated June 1, 2023). For the full document — including the guard team, full entrance procedures, vehicle pass policies, and emergency instructions — see the Guard Program & Officers page.

Members & Homeowners

A window decal sticker identifies members and homeowners for access. Decals should be placed in the lower corner of the driver-side windshield. Residents and members have priority at the gate.

Guests with Advance Notice

The Main Gate receives a daily guest list. Listed guests are issued a Guest Pass with the sponsor's name and date. If a guest is not listed, the gate will call the sponsor for confirmation.

Permanent Guest List

Homeowners may provide names of recurring guests to be added to the Permanent List maintained at the guardhouse. Permanent-list guests are still issued a Guest Pass for the duration of their visit.

Deliveries

Delivery hours are 7:00 AM – 8:30 PM, 7 days a week. Recognized parcel services (UPS, USPS, FedEx, Amazon) and utility providers (cable, SDG&E, water district, sewer, communications) have access during these hours. After-hours deliveries require the resident to notify the Main Gate in advance. Food delivery drivers must present a valid driver's license.

Vehicle Passes

Vehicle passes are issued based on the time required for the job and are not to exceed one month. The Guard Officer records the resident or company name, worker's name, vehicle license, vehicle description, and expiration date. Resident service codes include HK (Housekeeping), GS (Garden), MS (Misc. Services), PS (Pool), CT (Caretaker), and LS (Landscaper).

Realtors & Prospective Buyers

Real estate agents who do not represent a homeowner must be approved and escorted by the homeowner's agent. Agents must accompany all prospective buyers for the duration of their tour. Individuals interested in Golf Club membership must be admitted by Club Management — not by the gate.

Read the full Guard Program Meet the Officers

Emergencies at the Gate

What to do

Call 911 first

For any life-safety emergency, contact 911 directly before calling the gate.
Notify the Main Gate

Once safe, call the Main Gate at 858-759-7208 and provide the location of the incident. Guards will direct emergency vehicles to the right area.
Follow Sheriff or Fire Department direction

If you are directed to evacuate by emergency personnel, follow their direction. Do not wait or rely exclusively on community notifications.

Emergency Manual (PDF) All Safety Resources

This summary is provided for resident reference. The Association's published Guard Program governs in case of any discrepancy. Procedures may be updated by the Guard Director and the Board.